The cancellation policy in Academia Avenida al Español is the following:

• All course reservation cancellations must be based on fully justified reasons, accident or illness of the student or their relatives up to the second degree of consanguinity or affinity, work reasons or other exceptional circumstances, which prevent the student from following the normal course. classes.

• The notice of cancellation must be received at least 15 days before the start of the course and in writing (e-mail or letter). Avenida Al Español has to confirm receipt. The date of receipt will be taken into account and not the date of the sending.

• All courses will be held on the scheduled dates as long as there is a minimum of four confirmed students. Otherwise, the student will be offered a refund of the amount paid and, if desired, the option to enroll in another course with a different start date and time.

• Students of the Intensive Selectividad (university entrance exam for students)  Course will be refunded the full amount of the reserve in case of failing 2nd year of Baccalaureate and not being able to take the Selectivity.

• Students of the Selectividad (university entrance exam for students)  Course for Foreigners will be refunded the amount of the course minus €400 in administrative expenses and legal services inherent to the contracted service.

• In the event of cancellation of the course due to the impossibility of the centre to carry it out or other causes of force majeure, natural catastrophes, physical or personal risk to the student both for the reception of the classes or their travel (cataclysms, state of war, national alarm, etc.) the student will have the right to request a full refund of the amount paid or to change the date of the course.

Reasons for refusal of STUDENT VISA:

For those students with a refused VISA, even if they meet the requirements to obtain it, there exists the right to a refund by sending a copy of the letter of refusal.

Academia Avenida al Español is commited to give the refund as long as the process of the VISA has been monitored by our immigration lawyer, Rocío Valero, and whose services are free in our centre.

From the very first day of the course, the student will be able to follow the lessons online, so these days will be subtracted from the total refund.